Our products are made to order. We take about 2-7 business days to create apparel products (t-shirts, sweatshirts/jumpers, tanks etc.) and 2-5 business days for non-apparel (mugs, pillows etc.) products. Then you should add shipping times on top of that. Speed and shipping price depends on product type and destination (please see Shipping Speeds chart below). Thank you for your patience :)
Shipping Location
Your order will ship from our United States, Canada or Europe warehouse, depending on your location and merchandise in stock.
Europe warehouse shipping to: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Macedonia, Malaysia, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan
Custom Fees Notice
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for custom fees.
Some products might be shipped separately
Each item we ship may have different delivery times, this is because some products are packaged and shipped separately. For example, if you order a shirt and a pillow. We will send the shirt separate from the pillow.
Tracking your package
We will send you a tracking number once your package has been shipped. If you have any further questions please contact us
FedEx doesn't ship to PO Boxes
If you have further questions please feel free to contact us
Shipping Speeds
***For International Shipping, we are not responsible for any delays as a result of customs and/or border delays. Once a parcel is with customs, we cannot intervene or inquire about the status of the parcel. Times for packages to clear customs vary. Delays can occur due to the package itself, its documentation or volumes at customs.
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for custom fees.
TO
|
BASIC
|
EXPEDITED
|
| USA |
3-5 business days via USPS
3-8 business days via FedEx SmartPost |
1-3 business days via FedEx |
| Canada*** |
5-10 business days without tracking |
1-5 business days via FedEx |
| Australia*** |
5-10 business days without tracking |
1-5 business days via FedEx |
|
International from USA***
|
5-20 business days without tracking |
1-5 business days via FedEx |
|
International from Europe ***
|
5-10 business days without tracking |
1-5 business days via FedEx |
Returns
Requests for returns or exchange must be submitted within 30 days after the product has been received. To be eligible for a return, your item must be in its original packaging and in the same condition that you received it. We also require a receipt for proof of purchase. The buyer is to cover shipping costs.
Need to return or exchange an item? Send an email hello@worriedpotato.com
Please include your order number and reason for return.
We’ll get in touch and sort out any issues! Please do not send your purchase back to the manufacturer without emailing us first.
Final Sale
Mask, leggings, pillows, towels, blankets, hats, beanies, phone cases, fintess clothing and mugs are final sale.
Seasonal Items
Fundraiser Collection, Ugly Holiday Sweaters & T-Shirts, Christmas Leggings and Beanies are final sale.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, email hello@worriedpotato.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
